Frequently Asked Questions

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➜ Why My Hub Cannot Read My SD/MicroSD Cards？
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Troubleshooting

1. Make sure the cards are inserted correctly:

a. To insert SD cards correctly: Make sure the SD card’s label-side facing down when insert in to hub.

b. To insert Micro SD cards correctly: Make sure the MicroSD card’s label-side facing up when insert in to hub.

2. Check if the cards are health for normal operation. (manually unlock the card, turn off the write protection)

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If you still have issue, please contact us for help.

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