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New Owner Frequently Asked Questions

Q1. How do I connect my Android Phone to Ethernet?

Things to prepare:
USB Type-C to RJ45 Adapter,
RJ45 Cable/internet cable
Router (with Internet)
1. Plug the Rj45 cable to the router.
2. Connect the Rj45 cable to the adapter.
3. Connect the adapter to your phone (with USB C Port that supply OTG).
4. Now check the notification and if you see the "Ethernet cable connected" on your phone, then set up the configuration.
     4.1.If not, you have to go to Setting -> Connections -> More connections settings -> Ethernet -> Configure Ethernet device. Before connecting the device, you have to configure, otherwise, you can not figure the device's IP address. Recommend choosing the DHCP, with auto-config -> None. 

5.Then enable the Ethernet. (Don't forget to turn off your mobile data.)  
6.Next, check the indicators on the adapter if it is blinking.

Finally, you are good to go. 

Q2. How do I install a USB C Ethernet Adapter on Windows 10?

  • Plug the USB-C connector on the adapter into the USB-C port on your USB-C device.
  • Take an Ethernet cable thatโ€™s plugged into a router, switch, hub, or modem, and then plug the other end into the Ethernet jack on the adapter.
  • To check your Ethernet connection, on your USB C device, select the Network icon on the lower right side of the taskbar.
  • In the list of networks, you should see the name of the Ethernet network with the word Connected underneath.

*IMPORTANT:  *If youโ€™re having problems with your network connection, check out Fix network connection issues in Windows 10 on the Microsoft website.

Q3. How do I use USB C to Ethernet Adapter with my MBP?

Step 1.Connect the adapter to the USB C port on your MBP.

Step 2.Connect an Ethernet Cable to the Adapter(recommend CAT6 or above).

Step 3.Connect the other end of the Ethernet cable to your modem or router.

Now you have set all up. 

* If you follow all the steps still cannot get the internet please check the below troubleshooting. Or find us here.

Q4. Will this work with Samsung A7 (2017), android v8.0.0?

Yes, our ethernet adapter does work with Samsung A7 (2017), 

But the Internet speed would not reach 1Gbps because the smartphone's Type-C port only supports USB 2.0. 

If you have any other questions, feel free to reach out to us.

Q5. I cannot get the adapter to work, what am I suppose to do?

Don't worry, please follow the below steps for self checking first.

1. Have you tried other ports on our adapter?

2. Have you tried other laptops on our adapter?

3. Reboot your laptop.

4. Try other Ethernet cables to see if it works.

5.For Mac user:  Please try toreset the System Management Controller.

    For Windows user:  Check outFix network connection issuesin Windows 10 on the Microsoft website.

 6.Please kindly try out the official Realtek driver.

 *If none of them can resolved you issue, please get in touch with us for a free replacement.

Q6. Can it works with Nintendo Switch?

NO. This item does not compatible with Nintendo Switch.

Since for Nintendo switch, they have their own and only protocol for the type-c port, not compatible with most on the market. 

Still have questions?

We strive for reliable quality, and easy-to-reach customer service. We'd love to hear more about you. 

If you need help or wanna share anything with us, we'll always be here for you.

uni USB C to Ethernet Adapter

Snug Fit. Well Made. Great Speeds!